Privacy Policy
1. Personal Data
Personal data are information that can be used to identify you, such as your name, address, telephone number, or email address. Information that cannot be directly linked to your identity, such as your preferred websites, does not fall under this category.
When you visit our website, we automatically collect certain non-personal information, such as the number of visits or the duration of use. This data is collected anonymously and is used exclusively for statistical purposes in order to improve our services.
2. Use of Your Data
We require your personal data in order to process the services and offers you have requested. This applies, for example, when you use our services, such as making a booking, participating in surveys or competitions, or contacting us by email.
When booking travel services, we also collect personal data from you and, where applicable, from fellow travelers, which you provide to us. Please ensure that you only pass on third-party data with their consent.
Your personal data will be used solely for processing the requested services, fulfilling contractual obligations, and—subject to your consent—for advertising or market research purposes. You may object to the processing of your data at any time and withdraw your consent at any time.
Regarding data deletion and retention periods:
Business correspondence: 6 years
Tax-relevant documents: 10 years
Job application documents: 6 months
Beyond these periods, your data will be automatically deleted as soon as it is no longer required for the provision of services or due to statutory retention obligations.
3. Disclosure to Third Parties
In order to process your travel bookings, we may pass your personal data on to our contractual partners, such as tour operators, airlines, hotels, travel agents, car rental companies, insurance providers, or payment service providers.
In some cases, data may also be transferred to partners in third countries. In doing so, we comply with applicable data protection regulations. Your data is shared only to the extent necessary to provide the requested service. Any further disclosure, particularly for commercial purposes, will not take place without your explicit consent.
4. Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies that are stored on your device and enable an analysis of your use of the website.
The information generated by these cookies is usually transmitted to and stored on a Google server in the United States. We use Google Analytics with IP anonymization enabled, meaning that your IP address is truncated within the EU or EEA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there.
You can prevent the storage of cookies by adjusting your browser settings. Further information on data collection by Google Analytics and how you can object to it can be found in Google’s privacy policy.
5. Meta Plugins (Facebook & Instagram)
Our website integrates plugins from the social network Facebook. These plugins can be recognized by the Facebook logo or the label “Facebook Social Plugin.” An overview of Facebook plugins can be found at: http://developers.facebook.com/plugins
When you visit a page on our website that contains such a plugin, a direct connection to Facebook servers is established. Facebook is informed about which pages you have visited. If you are logged into Facebook, Facebook can associate your visit with your user account. You can prevent this by logging out of your Facebook account before visiting our website.
Further information on data processing by Facebook can be found in Facebook’s privacy policy.
Our website also integrates functions of the social network Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA). If you are logged into your Instagram account, you can link content from our website to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our website with your user account.
We have no influence on the type or scope of the data collected by Instagram. Further information can be found in Instagram’s privacy policy.
6. Newsletter & MailChimp
If you subscribe to our newsletter, we will use your email address exclusively for sending information and offers related to our travel services.
We use MailChimp for newsletter distribution, a service provided by Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. Your email address is stored on MailChimp servers in the United States for this purpose. MailChimp is certified under the “Privacy Shield” framework, ensuring data protection in accordance with EU standards.
When you open our newsletter or click on links, MailChimp collects information such as your IP address, the time of access, and technical details. This data helps us improve our newsletters but is not directly attributable to you personally.
You may unsubscribe from the newsletter at any time via the unsubscribe link included in each newsletter. Your data will then be deleted from both our servers and MailChimp’s servers. Further information can be found in MailChimp’s privacy policy.
7. Links to Other Websites
Our website contains links to other websites. This privacy policy does not apply to other providers. We have no influence on whether their operators comply with data protection regulations and therefore assume no responsibility for the accuracy, timeliness, or completeness of their content.
8. Photo Credits
The images used on this website are sourced from the following platforms:
Pixabay
Unsplash
9. Right of Access and Right to Lodge a Complaint
In accordance with the German Federal Data Protection Act, you have the right to obtain information free of charge about your stored personal data, as well as the right to rectification, restriction, or deletion of this data where applicable.
You also have the right to lodge a complaint with a supervisory authority regarding the processing of your personal data.
10. Data Controller
The person responsible for data protection is:
Mostafa Abd Alla
Email: info@reise-freudig.de
Phone: +49 176 725 422 30
If you have any questions, requests, or comments regarding data protection, please contact us by email at: info@reise-freudig.de
Provider:
REISEfreudig
Tattersallstr. 12
68165 Mannheim
Last updated: September 2024